TVA’s Mission and Values

Overview

TVA, a corporation owned by the U.S. government, provides electricity for utility and business customers in most of Tennessee and parts of Alabama, Mississippi, Kentucky, Georgia, North Carolina and Virginia – an area of 80,000 square miles with a population of {people} million. TVA operates {hydro} hydroelectric dams, {fossil} coal-fired power plants, {nuclear} nuclear plants and 11 natural gas-fired power facilities and supplies up to {kilowatts} million kilowatts of electricity, delivered over {miles} miles of high-voltage power lines. TVA also provides flood control, navigation, land management and recreation for the Tennessee River system and works with local utilities and state and local governments to promote economic development across the region. TVA, which makes no profits and receives no taxpayer money, is funded by sales of electricity to its customers. Electricity prices in TVA’s service territory are below the national average.

TVA Mission

Serving the Valley Through Energy, Environment, and Economic Development

Our Values

Safety

• We value the safety of our employees and the public we serve.
• We show our commitment to safety in our behavior, performance, leadership, and teamwork.
• We are responsible for safety – our own, our teammates’, and the public’s.
• We think about safety 24/7 – at home and at work.
• We intervene to stop unsafe behavior or conditions, and appreciate others intervening for us.

Integrity & Respect

• We treat each other with integrity and respect.
• We do what we say we will do.
• Our actions and words are consistent, honest, and ethical.
• We work to earn each other’s trust.
• We value everyone and everyone’s work.
• We assume innocence.

Honest Communication

• We listen to understand. We speak to be understood.
• We give and receive meaningful feedback.
• We seek other opinions. We value different perspectives.

Accountability

• We work on the right things.
• We are accountable for results.
• We follow the rules. We use TVA resources wisely.

Teamwork

• We play on a bigger TVA team.
• We value a diverse workforce.
• We collaborate. We strive for engagement.

Continuous Improvement

• We set high standards and goals based on external benchmarks.
• We are self-critical. We innovate and seek new ideas.
• We investigate and solve problems. We learn from our mistakes.

Flexibility

• We welcome and adapt to change.
• We respond quickly to customer needs.