Developing Web Sites

WHAT

This Practice applies to all Web sites that support TVA business processes, projects, or programs that can be viewed by the public via the World Wide Web (www.tva.gov). This includes all applications and publications contained within a site, and applies regardless of whether the site contains security restrictions, is hosted on TVA equipment, or is located externally to TVA. This also applies regardless of whether the site has a TVA identifying mark or logo.

WHO

All TVA organizations and business units including all employees and contractors.

WHY

This practice helps TVA use Web technology to accomplish TVA's Web strategies and objectives, to comply with federal law regarding government-based Web sites, to maintain a consistent corporate image, to maximize return on investment for Web resources, and to address security and business risk issues.

HOW

TVA business units engaged in InsideNet or Internet sites shall conform to the provisions of the TVA Web Development Procedure. Internet (public), Extranet, InsideNet (intranet), and Workgroup sites are subject to different levels of control.

Internet Sites:

The TVA Web Development Steering Committee governs the strategy for the TVA Internet site (www.tva.gov). Organizations may not purchase domains or develop Internet sites without prior approval from a TVA Web Development Steering Committee member.
Internet sites must support the TVA Web objective to communicate to stakeholders about issues of importance to TVA and/or to create opportunities for TVA to increase business efficiencies with its business partners and customers.
TVA's Corporate Communications governs the development of content for TVA Internet sites.

Extranet, InsideNet and Workgroup Sites:

Individual business units manage and control content. Each major business unit has a member of the Business Unit Web Contact Team who provides local guidance for business units.
TVA Information Services provides technical expertise in operating systems and applications development and will assist the business units in the technical implementation of Web applications and ensure that appropriate access control and security measures have been implemented. (TVA must comply with federal law, maintain security, and protect its business interests; therefore, all InsideNet sites are subject to review and audit.)
Sites shall conform to the provisions of the TVA Web Development Procedure, which contains instructions and compliance checklists for Web development and publishing.

ROLES

Internet Site Executive Sponsor

Vice President, Corporate Communications
Has working responsibility for the TVA Internet site

Web Development Steering Committee

Appointed by the TVA Executive Committee
Establishes strategy and direction for the TVA Internet site
Approves the development of all Internet sites

Business Unit Web Contact Team

Consists of business unit contacts appointed by TVA Executive Committee
Provides input to Web practices and procedures
Provides advice and assistance in the development of the TVA Web strategy
Ensures that Web information published within TVA organizations complies with the TVA Web Development Procedure

TVA Executive Committee

Appoints the Web Development Steering Committee
Appoints the Business Unit Web Contact Team
Delegates responsibility for approval of Web site as appropriate

Information Services

Procures and manages all domain-name services for TVA Internet site users
Programs and posts approved materials to Web sites
Develops and approves external Web computer applications
Develops technical and security compliance guidelines for the TVA Web Development Procedure
Installs, operates, and maintains the on-site Internet servers
Operates the security systems for Extranet applications

Corporate Communications

Develops, edits, approves, and manages the content of TVA Internet sites (www.tva.gov). Content must meet strategic objectives
Develops compliance guidelines for the TVA Web Development Procedure in order to maintain a consistent corporate image and message
Provides editorial and design assistance upon request for the development and updating of Web sites
Assists Web Development Steering Committee in developing Internet strategies and objectives
Implements strategy to meet objectives

RESOURCES

TVA Web Development Procedure
Corporate Communications
Information Services
Business Unit Web Contact Team Members

Last Revised 11/1999