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Jeannette Mills

Executive Vice President and Chief Administrative Officer

Jeannette Mills, Executive Vice President and Chief Administrative Officer, has over 30 years of commercial and regulatory experience in the energy and utilities sectors, a compassionate leader with a strong track record of delivering high-quality customer service and effectively driving positive change.

Mills leads the organizations that support all of TVA, including Technology and Innovation, Human Resources, Labor Relations, Safety, Workforce Development, Facilities, and Retirement Services. As a member of TVA’s enterprise leadership team, she is instrumental in supporting TVA’s 10,000 employees and the work they do to power TVA’s mission and the 10 million customers they serve.

Mills joined TVA as Executive Vice President and Chief External Relations Officer where she led TVA’s vision to have a proactive, collaborative presence in Tennessee Valley communities, partnering with local governments and stakeholder groups to serve the region side-by-side and pursue a better quality of life for all its residents. Under her leadership, TVA transitioned to a regional model that has produced closer ties with its customers and communities.

She is a dynamic and active speaker, addressing Valley industrial, governmental and community groups on topics that include diversity and inclusion, STEM careers, robotics, public service, and women’s career development within the energy sector. She currently serves on the board of directors of the American Association of Blacks in Energy (AABE), Cal Ripken, Sr., Foundation, Women’s Foundation for a Greater Memphis, and the Tennessee Theatre. She has been named one of Savoy Magazine’s Most Influential Black Americans in Corporate America list three times.

Prior to joining TVA, Mills served as the senior vice president of Safety, Health, Environmental and Assurance U.S. at National Grid Group, the U.K.’s largest investor-owned utility. There she was responsible for occupational and process safety; health and wellbeing; environmental management; and assurance oversight within the company's U.S. region. Prior to joining the National Grid, she served as commissioner for the Maryland Public Service Commission. She was appointed by Governor Lawrence J. Hogan and served on a five-person panel that regulated gas, electric, telephone, water, sewage disposal and transportation companies.

Mills started her career with Baltimore Gas and Electric where she spent 25 years advancing through positions of increasing responsibility, ending as vice president of Customer Operations and chief customer officer.  

Mills received her Bachelor of Science degree in electrical engineering from Virginia Tech and a Master of Business Administration (MBA) from Loyola University. She attended Baltimore Polytechnic Institute, where she was the first woman inducted into the Alumni Hall of Fame and the first female recipient of the Distinguished Alumni Award.