TVA recognizes the particular importance of protecting privacy where children are involved. We are committed to protecting children's privacy at www.tvakids.com. We do not knowingly collect personally identifiable information on our websites from children under the age of 13. If we determine that a child under 13 has provided personal information in violation of this policy, we will delete that information as soon as practical. If you become aware that such information has been provided by a child under 13, please use the Contact Information below to submit a request to delete the information. If this practice should change, we will provide additional information collection safeguards including, but not limited to, requests for verifiable parental consent before collecting the information, a choice for parents or caregivers regarding whether the information can be disclosed to third parties, details on how to access the child’s information, and the opportunity to delete and opt-out of future collection or use. For more information, see the Children’s Online Privacy Protection Act of 1998.
You do not have to provide any personal information to us in order to surf, view content, play games, and watch videos at www.tvakids.com. If a parent, teacher, or caregiver chooses to provide us with personal information, such as by sending a message to an email address on this or other TVA websites, or by filling out a form and submitting it through a TVA website, we will use that information to respond to your message or to fulfill the stated purpose of the communication.
We may store non-personally identifiable information we collect indefinitely to help us better understand and meet the needs of our visitors. By sending us an electronic mail message, you may be sending us personally identifying information, such as name and address. In these cases, we may retain the information as long as necessary to respond to your request or otherwise resolve the subject matter of your email. Please be aware that email is not necessarily secure from third-party interception or misdirection. For your own protection, you may wish to communicate sensitive information using a method other than email.
When you visit www.tvakids.com, we automatically collect some general, anonymous information about your visit to help us improve navigation on our site or investigate disruption of service attacks. This information includes the date and time of your visit; an Internet Protocol (IP) address; the browser software and operating system used for your visit; and the content of any sent or received cookie(s). This information is technical in nature, is not used to identify who you are, and is collected in the aggregate for statistical purposes.
You can set your computer to reject (i.e. "opt-out" of) cookies, and you will still be able to access all of the informational resources provided on our sites. However, some of the customized and dynamic features may not function properly or as efficiently. Learn how to opt-out of cookies.
The Privacy Act of 1974, as amended, protects the personal information the federal government keeps on individuals in a system of records (SOR). Please note that the Privacy Act does not cover all information collected online. Learn more about the Privacy Act, including a listing of TVA Systems of Records Notices (SORNs).
This government computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause disruption or damage. Such attempts are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits.
If you have privacy-related questions or complaints, please contact:
Tennessee Valley Authority
400 W. Summit Hill Dr.
Knoxville, TN 37902-1499