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Employees

TVA 2020 ANNUAL REPORT


The strength of TVA is its people. An experienced, talented and diverse workforce of nearly 10,000 women and men committed – each and every day – to improving the quality of life for the approximately 10 million we serve.

At TVA, our unique, long-standing mission of service drives and inspires our employees to continually pursue new ideas and innovative solutions that improve our service to our customers. This year, we faced a unique challenge: keeping the lights on while also keeping our teams safe and healthy during a global pandemic. 

Our dedicated workforce overcame these challenges, delivering vital services and support across the region. Our employees are on the job every day generating power, controlling river flows, restoring power after storms, helping the economy recover and much more.

Despite the challenges presented by the pandemic, our employees delivered for the customers and communities we proudly serve. We are committed to ensuring that our region continues to make a strong recovery from the pandemic.


Highlighting Our Employees

Our dedicated and talented employees are committed to TVA’s unique, long-standing mission of service. Through their efforts, TVA provides low-cost, reliable and clean energy; attracts businesses and jobs to the region and protects our natural resources through environmental stewardship. We are proud of their commitment of service to you. Below are highlights of a few of our employees.  

 


Dr. Noelle Currey

In early 2020, Dr. Noelle Currey was awarded TVA’s highest engineering honor — Ike Zeringue Engineer of the Year — after being nominated by her peers and leaders based on criteria that include project performance, continuous improvement and a commitment to safety. Currey is a TVA project engineer in Transmission Power Supply & Support with eight years of service.

Currey received the award for a programming solution that checks electrical drawings with 100% accuracy to eliminate errors and rework. In under a minute, the program can evaluate thousands of wires contained in switch house panels — previously reviewed one at a time. The estimated cost savings for TVA is several million dollars. Her work helps TVA deliver 99.999% power reliability, as it has since 2000.

“TVA is built on the work of dedicated employees; and each year, we have the distinct pleasure of recognizing an individual who exemplifies excellence in the engineering field and commitment to TVA’s mission of service,” said TVA President and CEO Jeff Lyash. “Noelle’s innovation is helping TVA to continue to generate low-cost, reliable, clean energy — a key factor when companies choose to relocate or expand in our region.” 

Each day, Currey makes sure TVA’s transmission power supply projects are completed on time and on budget, which keeps TVA power rates among some of the lowest in the nation.

“Noelle has distinguished herself as a leader who helps keep electricity flowing to our homes and businesses,” said Bob Dalrymple, TVA senior vice president, Transmission & Power Supply. “More importantly, her automated solution ensures the continued safety and high performance of TVA’s grid through lower production cost and error reduction.” 

Currey is a graduate of the University of Tennessee-Chattanooga with a bachelor’s degree in electrical engineering. Currey earned her master’s and doctorate degree in mechanical engineering from Georgia Institute of Technology.   

TVA’s top engineering award is named for O.J. “Ike” Zeringue, a former TVA president, chief operating officer and chief nuclear officer. 

 

dr. noelle Currey

Jeff Ogden

Manager, Water Quality Support | Knoxville, Tenn.

Let’s get one thing clear up front: Jeff Ogden isn’t a fisherman. He chuckles when you ask him, because you—along with everybody else—are likely to assume that he would be. He gets the question a lot. But his answer is this: “I never did get into fishing, but I support the anglers wholeheartedly.”

He means that both metaphorically and literally—it’s his job at TVA to help create the kind of healthy, oxygen-rich waters in which sport fish and other aquatic life can thrive, in particular those below TVA’s dams.

“I coordinate with TVA staff and personnel in the preparation and safe operation of all the assets in the Reservoir Release Improvements program to ensure that TVA maintains a desirable dissolved-oxygen level in the tailwaters of our hydro plants,” he says.

That’s an issue, he explains, because of thermal stratification, a phenomenon that happens in many reservoirs, especially in the South. A layer of water heated by the sun stays on top and layers cooled by early spring runoff stay on the bottom—the layers don’t mingle until the air temperature cools the layers in the fall and the lake water “turns over,” or mixes again. 

Organic material washes into the reservoir during the year and settles to the bottom. The dissolved oxygen in the bottom layers of water reacts with the organic material and often gets used up. Because the lower depths of water are not exposed to the air, this dissolved oxygen is not replenished.

“With thermal stratification the water with the higher dissolved oxygen level stays near the surface, and then in the deep areas of the reservoir the dissolved oxygen can be near zero,” Ogden says.

“Unfortunately, turbine intakes for dams are usually located near the bottom of these reservoirs, and when the turbines are operated water low in dissolved oxygen is discharged into the downstream river.”

Aeration Creation

You’ll rarely hear the words “fish kill” associated with TVA dams, and that’s a testament to Ogden’s work, and to the systems he keeps running to make sure oxygen levels in the tailwaters stay high.

TVA has developed and now uses several techniques for increasing the dissolved oxygen in these turbine releases.

“We have turbine venting, and that is where the air is drawn into the turbine in the plant through a vacuum and aerates the water as the turbine is generating,” Ogden explains.

Compressors and blowers act in much the same way by injecting air into the water passing through the turbine runner, thereby aerating the discharge.

Then, he says, there are the surface water mixers. “Those look like the ceiling fans in our houses, only huge,” he says. “They’re mounted on the upstream face of the dam and push the higher dissolved oxygen water downward toward the turbine intakes.”

His favorites, he says, are the weirs—essentially mini dams—below South Holston, Norris and Chatuge dams. “As the water tumbles over the top of the weirs, it acts like a natural waterfall, and it’s just as effective at adding natural oxygen into the water,” he says. “The weirs are beautiful.”

And finally there are the oxygen diffuser systems, made of HDPE pipe, “like pipe you’d see in your neighborhood for natural gas supply,” Ogden explains. “Interconnected to the pipe is soaker hose, asimilar to what you might use in your garden to water—only we’re putting oxygen through it.”

The oxygen diffuser systems are installed upstream of a dam and are suspended just above the reservoir bottom. Liquid oxygen is converted to a gaseous form and injected into the soaker hose via the HDPE pipe—offering aquatic life a direct hit of the good stuff.

Managing the Air Down There

As with so many other managers at TVA, fiscal responsibility is top of mind for Ogden as he ticks off his day-to-day: “I spend my time securing funding, forecasting, looking ahead and deciding where to spend on maintenance and where to spend on upgrades and new initiatives,” he explains. “It’s all a matter of setting priorities.” Project support staff from the Inspection, Testing, Monitoring, & Analysis (ITMA) organization are instrumental in identifying maintenance needs to ensure systems are operational when needed.

A big project this year is a replacement of the oxygen diffuser system at Cherokee Dam. “The former design was more difficult to maintain in that the soaker hose was at the bottom of the system and couldn’t be easily replaced,” he explains. “With the new generation design, the soaker hose will be on top so that component can be easily replaced.”

The year-long project will come together like a puzzle, as ITMA field staff weld the pipe sections together and strategically sink them into place.

Even though the air is cooling, it’s still prime time for oxygenation, Ogden explains. “You think of aeration season as a summer need, and it is, but really it’s much longer. That might not be the case for every site at every time, but with overlap the season can last from April through December.”

And throughout, Ogden is a busy bee, not only managing the upkeep and performance of his systems, but keeping an eye on oxygen levels, too. “I interact with the River Forecast Center on a daily basis,” he says. “There is an aeration engineer on staff 24/7—another set of eyes watching our oxygen tanks and oxygen levels and I’ll get called to step in and resolve an issue whenever needed.”

He loves that interaction. “It’s exciting knowing that the environment TVA has made in their tailwaters by implementing our oxygen improvements and scheduled minimum flow requirements has had such a positive impact,” he says.

TVA for Life

Ogden, a graduate of the University of Kentucky, was recruited to TVA right out of college, and has worked here for all of the 24 years since. He started off as an environmental engineer, working his way up the ranks in that capacity, serving as manager for the Environmental Engineering Field Services group, then as program manager for Environmental Support. He served as environmental NEPA liaison for the Boone Dam project, among other high-profile positions, before accepting his current position in 2016.

In this role, he likes the freedom and the people. “With this job I really enjoy that I have the opportunity to get out in the field and see the Valley, and that I have the flexibility to work with different groups who support us,” he says. “I’m a bit of a rolling stone.”

At the same time, he appreciates that he doesn’t have to roll too far, too often. “TVA has provided the opportunity to work on some challenging projects so I’ve had the chance to grow while maintaining a work-life balance,” he says. “That’s one of the advantages. I don’t have to be on the road so much that it interferes with family and activities after work.”

Wife Angel and he have three children: Elizabeth, 15; Annalise, 12; and Elijah, 9. With them come a full roster of school and sports activities. The family is also very active in their church, where Ogden volunteers as a small group leader to eighth grade boys and in other areas of ministry.

No, he doesn’t fish, but he’s very fulfilled on that front anyway. “I know my work in improving water quality helps the fish population, which helps attract anglers to our area, which helps the Valley from an economic development aspect. I’m proud to do what I do—I’d be crazy to do anything else.”


Named the No. 2 Employer

In the State of Tennessee on the Forbes' list of America's Best Employers

2020 Diversity Impact AwardsTM Top 10

Enterprise-Wide ERG Award by Association of ERGs & Councils

Named a 2020 Leading Disability Employer

By the National Organization on Disability

Veterans make up nearly 20% of the workforce

Top 10 Military Friendly® Employer

National recognition

Military Spouse Friendly® Employer

National recognition

Safety: Top Decile

In recorded injury rate

Safety: Top Quartile

In serious injury rate


Inclusive Culture

At TVA, we recognize now more than ever that inclusion and diversity are integral to our mission of serving the people of the Valley to make life better.

TVA values an inclusive culture, founded on respect and compassion for everyone. This year we focused on the TVA Mission of Service and heard directly from our employees on how this translates to making everyone feel a part of the TVA family

Veterans

TVA achieved national recognition for the fifth consecutive year as a “Top 10 Employer” for its support of U.S. military veterans in the workforce. We are proud that veterans comprise nearly 20% of our workforce and each adds strength and value to the entire organization.  

TVA was recognized as a 2020 Leading Disability Employer for the second consecutive year. TVA prides itself on creating an accessible and inclusive space for those with disabilities and prioritized that initiative by starting ABLED, the employee resource group for Awareness Benefitting Leadership and Employees about Disabilities in 2015

Karen McMickle

TVA’s employee resource groups received a 2020 Diversity Impact Award from the Association of ERGs & Councils. Since 2014, our ERGs have helped advance meaningful understanding of and actions on diversity with inclusion throughout the enterprise and the communities we serve.

TVA achieved recognition on the Forbes list of America’s Best Employers for 2020 – ranking as the No. 2 employer in the state of Tennessee.


Safety: Our Employees Deliver Best Year Yet

Safety is one of TVA’s core values, and it’s an area where we ranked among the best in the industry in FY 2020 – top decile in recordable injuries and top decile in serious injuries. TVA’s focus on reducing serious injuries and strengthening line engagement have led to TVA’s strong safety performance in the last year.

Back in early 2020, Power Operations implemented the use of safety blitzes – a safety walkdown by employees from other sites – starting at Cumberland Fossil Plant in Tennessee. This effort proved so successful these visits are now conducted routinely during the first week of outages across the Power Operations fleet.

In Kentucky, TVA’s Shawnee Fossil Plant significantly improved worker safety by assembling a proactive learning team centered on improving how employees report near miss incidents, which helps trend the level of safety risk. In addition, our hydro fleet is piloting a new process at Kentucky Hydro Plant to improve safety communication between site personnel and contractors.

Our nuclear fleet has used observations to identify potential lack of Human Performance tool usage, which helps avoid potential serious safety events at our plants, such as Browns Ferry Nuclear Plant in Alabama.

In our gas fleet, including Ackerman Combined Cycle Plant in Mississippi, we’ve improved our safety suggestions process, which has contributed to excellent safety performance in Gas Operations with zero recordable injuries in FY 2020.

Operating across the TVA territory, our Transmission organization has focused on more detailed pre-job briefs to ensure employees understand the potential risks associated with their tasks. Generation Construction and Fleet Services has performed numerous assessments of our contract workforce and addressed problem areas, such as rigging plans, to improve overall safety performance with our contract partners.


Union Partnerships

TVA’s employees and contract partners are represented by 17 labor unions. Our partnerships with these unions go back more than 80 years and form the backbone of TVA and our ability to serve the people of the Tennessee Valley. This year, to ensure continued low-cost, reliable energy to residents across the Valley: 

TVA and the Trades and Labor Council for Annual Employees announced a 10-year extension on their agreement.

TVA and North America’s Building Trades Unions announced a 10-year extension of their Project Labor Agreement.


Code of Excellence

In 2018, TVA and seven annual councils, along with the Teamsters Union, began our Code of Excellence partnership with a shared commitment to Safety, Professionalism, Accountability, Relationship and Quality.

Union-led labor management panel partnered to reduce grievances by more than 200% since 2018.

FY 2020 has seen the highest craft employee engagement rate in TVA recorded history.


Internal Programs

We pride ourselves on the enrichment of our employees through programs and trainings offered throughout the year.

TVA invests in employees through training plans and performance improvement. Our approach to development consists of 70% on the job experience, 20% informal learning and 10% formal training.

TVA established the TVA Employee Relief Fund as a response to the pandemic and increased natural disasters in our region. To date, we have invested $36,000, which has assisted 12 employees whose lives were adversely affected by COVID-19 and tornadoes.

Energyright inspection

Guide to Using TVA’s Annual Report and Form 10-K

This Annual Report is intended to provide highlighted information of interest about TVA's business and operations during its fiscal year ended September 30, 2020. This Annual Report should be read in conjunction with TVA’s Form 10-K Annual Report for the year ended September 30, 2020. The Form 10-K provides additional financial, operational and descriptive information, including TVA’s financial statements. The Form 10-K also provides important information about various risks to which TVA is exposed in the course of its operations, which are important to consider before investing in any TVA securities. The 2020 TVA Annual Report and 2020 Form 10-K do not contain all information about TVA securities that is important for making investment decisions. Please refer to the appropriate Offering Circular, and any relevant supplements, for detailed information about TVA securities. TVA’s Form 10-K can be found at www.tva.com/investors.


TVA Investor Relations

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Forward-looking statements and certain factors that may affect our business

We have included in this letter and 2020 Annual Report “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Exchange Act relating to our operations, results of operations and other matters that are based on our current expectations, estimates, assumptions and projections. Words such as “will,” “plan,” “believe” and similar expressions are used to identify these forward-looking statements. These statements are not guarantees of future performance and involve risks, uncertainties and assumptions that are difficult to predict. Forward-looking statements are based upon assumptions as to future events that may not prove to be accurate. Actual outcomes and results may differ materially from what is expressed or forecast in these forward-looking statements. Risks, uncertainties and other factors that might cause such differences, some of which could be material, include, but are not limited to, the factors discussed in our Annual Report on Form 10-K and Quarterly Reports on Form 10-Q under the sections entitled “Risk Factors.” Our forward-looking statements speak only as of the date of this letter and 2020 Annual Report or as of the date they are made, and we undertake no obligation to update them.

 

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