Contact Us

General TVA Information

Call (865) 632-2101

Emergency Assistance

If there is immediate danger or you witness a crime on TVA property, first dial 911 from an outside line to request assistance from local authorities, then notify the TVA Police at (855) 476-2489 toll-free.

You can also call one of the monitoring and notification centers below:

Knoxville

(800) 824-3861 (toll-free)
(865) 632-3631
(865) 632-4318 (TDD)

Chattanooga

(800) 548-4005 (toll-free)
(423) 751-4005
(423) 751-2605 (TDD)

Corporate Offices

Knoxville

Tennessee Valley Authority
400 W. Summit Hill Dr.
Knoxville, TN 37902
(865) 632-2101

Chattanooga

Tennessee Valley Authority
1101 Market St.
Chattanooga, TN 37402
(423) 751-0011

Nashville

Tennessee Valley Authority
1222 Demonbreun St., Suite 1500
Nashville, TN 37203

Muscle Shoals

TVA Reservation
P.O. Box 1010
Muscle Shoals, AL 35662
(256) 386-2601

Additional Resources

Complaint Resolution Process

If you have an issue regarding your electric service you've been unable to resolve with your local power company, TVA may be able to help.

Doing Business with TVA

Learn about TVA's business relationships and partnerships

Public Land Information Center

For questions about public land, contact the PLIC

Transmission Rights of Way

Email [email protected] or call 844-812-2626

TVA Ombudsman

TVA's ombudsman mediates stakeholder concerns. Email [email protected] or call 865-632-8133.

TVA Police

Call the TVA police at 855-476-2489